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Thank you for visiting us on-line at Connect Connect 24, a division of Tyco Safety Products Canada Ltd. ("Connect 24", "we", "us" or similar terms) wants you to feel comfortable while visiting our website and therefore we respect and are committed to protecting your privacy. It is our belief that you should understand the way we will use the information that you provide. This policy also explains how you can ask questions and review and update your personal information. We invite you to take a few minutes to read our privacy policy.

Your Consent

By using this Web site, you consent to the terms of our Online Privacy Policy and to Connect 24's processing of Personal Information for the purposes explained where Connect 24 collects Personal Information on the Web. If you have objections to the Privacy Policy, you should not access or use this site.

Collection of your anonymous information

For our internal purposes, we gather date, time, browser type, the name of your Internet service provider, the site that referred you to us, any pages you requested, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.

We use this information to generate statistics and measure site activity to benefit users. This same information may be shared with third parties in order to provide these services or to analyze, store, or aggregate the information. It may also be shared with other third parties, working with us to improve the services of Connect 24 or this website.

Collection of your personal information

Connect 24 may ask for personal information when you create an account online, such as your first and last name, address, email address, telephone numbers and other personal information.

Use of your personal information

We use your personal information to administer the account for which it was provided and to allow us to communicate with you. The information also enables Connect 24 to customize products or services to better meet your preferences, and to alert you to special offers, products and services from Connect 24 and other sources that may be of interest to you and to allow you to access certain limited-entry areas of our site.

Sharing of your personal information

Connect 24 may share personal information within the Tyco Family. The Tyco Family includes Tyco Safety Products Canada Ltd., our franchisees, our subsidiaries and our affiliates. Of course, any use of this information by the Tyco Family will comply with this policy.

Companies may be engaged by Connect 24 to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

Connect 24 does not sell, transfer or disclose personal information to third parties. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from Connect 24's business partners. If you elect to receive such materials, Connect 24 may share your personal information with such partners.

Compliance with Legal Process

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of this Web site; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Access to your personal information

If at any time you would like to review, update or to correct any personal information we have about you or to ask us to delete that information or to stop further use of that information, please let us know by contacting us at the e-mail or postal address listed below.

Security of your personal information

We maintain physical, electronic and procedural safeguards to protect your personal information from unauthorized access, use or disclosure.

We are committed to protecting the security of your personal information.

Our employees' responsibility

Our employees are responsible for maintaining the confidentiality of all personal information to which they have access. As a condition of employment, our employees are required to agree to maintain the confidentiality of such information. Furthermore we keep our employees informed about our policies for protecting personal information and reinforce the importance of complying with them.

Use of cookies

A cookie is a small line of data that is sent to your Internet browser from a web server and stored on you computer's hard drive. Cookies can track how and when you use a site, and which site you visited immediately before. A cookie does not damage your system. A cookie identifies your browser and not you. We use cookies to identify which areas of our network you have visited, so the next time you visit those pages may be readily accessible. If you do not wish to receive a cookie, use the options in your web browser. To that effect, click on the help section of your browser to learn how to change your cookie references. This provides you with anonymity, but it also makes it very difficult to offer your customized services.

Your own role

You also have a role in protecting the security of your information; for example, you should guard your password and not permit unauthorized use of your account.

Third parties' websites

To the extent that our websites contain links to other sites, the owners of those sites are responsible for the privacy practices or content of those other sites. Connect 24 does not endorse and will not be responsible for the privacy practices on third party websites.

Questions concerning this privacy policy

If you have any questions regarding this privacy policy, please feel free to contact Connect 24 by e-mail at the following address or by mail at: or Connect 24, 3301 Langstaff Road, Concord, Ontario, L4K 4L2.

Changes to this policy

We will occasionally update this privacy policy. In such case, we will also revise the "last updated" date appearing at the top of this privacy policy.